Professional Contact Centre in Ireland

We are the number 1 choice for your outsource solutions

At Intrust Communications we become an extension of your company, freeing you up to do more value added tasks. We would love to be considered a partner, not a vendor.

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Trusted by UNICEF Ireland, Dublin Simon Community, LikeCharity, and businesses across Ireland and Europe.

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Years of industry experience

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Agents managed at peak

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Service lines available

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Calls recorded
WHY CHOOSE US

Big call centre expertise. SME-friendly service.

Decades of experience

Mick Hull has managed contact centres with up to 500 agents across customer service, sales, and technical support in multiple languages. That knowledge now works for you.

Full reporting visibility

100% of calls are recorded. Every campaign comes with comprehensive reporting and feedback so you always know exactly what is happening and why.

Partner, not a vendor

We become an extension of your company. We ramp up or downsize quickly to meet your requirements, and we always come back with suggestions on how to improve results.
About us

Outsource Contact Centre

We provide the telesales support, vital to your business growth and development.

It’s in the best interest of all business owners to maintain a strong relationship with their customers. For many, this can be challenging due to time and budget. At Intrust Communications we become an extension of your company, freeing you up to do the most important things.

Our services

Everything your business needs under one roof

01
Inbound & outbound telesales
We make and receive calls on your behalf, across Ireland and Europe. Cost effective, professional, and fully scalable.
02
Lead generation
Fully qualified appointments only. We generate the leads so your sales team can focus on closing the deal.
03
Customer retention and win-back
Don’t let your customers fall into competitors’ hands. We keep them onboard and bring lapsed customers back.
04
Customer services
Best-in-breed customer service approach. Out of hours support, 100% call recording, and continuous staff development.
05
Back office & fulfilment
Administration, data cleansing, competitive analysis, social media cover, leaflet distribution, packaging and shipment.
06
Web chat
24-hour live web chat support. We handle multiple customers simultaneously, available across 15+ platforms.
07
Charities
20+ years in the charity sector. Upgrades, re-activations, tax top-ups, donor win-backs, welcome calls and more.
08
Customer surveys & mystery shop

Phone-based and face-to-face mystery shopping, surveys to your criteria, auto dialler technology, full reporting.

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New services
Leaflet drops in the Cork area and data cleansing exercises. Contact us to discuss your requirements.
OUR IMPACT

What we take off your plate

We work with many charities and love helping them achieve their fundraising targets and expanding their reach. At Intrust we become an extension of your team — whether you’re a national charity or a growing SME. Over the years we have proudly raised thousands of euro for worthwhile causes, and hope to continue to do this whenever we can.
UNICEF Ireland

A trusted partner of UNICEF Ireland since 2018, Intrust has been a key part of their fundraising success. From donor upgrades and re-activations to tax top-up campaigns and welcome calls, we handle the full lifecycle of donor engagement — so their team can focus on the mission.

LikeCharity

Intrust came onboard as Call Centre partner for one of Dublin Simon's Christmas campaigns. Their attention to detail, work ethic and customer service were second to none. The campaign achieved great success and they committed to using our services again the following year.

MTS Media

Intrust handles both leaflet distribution and call handling for MTS Media — a combination that shows the breadth of what a full outsource partnership looks like in practice. From physical fulfilment to live customer interaction, one partner covers it all.

WHY CHOOSE US

What our clients say

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Justin Killeen
Pledge Manager, UNICEF Ireland
google
★★★★★

“Intrust Communications have been a trusted partner of UNICEF Ireland since 2018. They are a key part of our success and continue to demonstrate a passion, drive, and commitment to our work for children that is exemplary.”

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Nicholas Charalambous
Managing Director, Alpha Wealth
google
★★★★★
“I use Intrust Communications for my call answering service and lead generation campaigns and I always get excellent results and first class reporting. Mick comes back with suggestions on how to improve results.”
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Adrian Erangey
Managing Director, VTSL
google
★★★★★
“I use Intrust Communications for my outbound and lead generation campaigns and Mick and his team always deliver. I recommend anyone to try Intrust Communications.”
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Stephanie Nolan
Senior Corporate Partnerships, Dublin Simon Community
google
★★★★★
“Intrust came onboard as our Call Centre partner for one of our Christmas campaigns. Their attention to detail, work ethic and customer service were second to none. The campaign achieved great success.”
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Jamie Moroney
Pledge Manager, UNICEF Ireland Owner, MTS Media
google
★★★★★
“We currently use Intrust Communications to distribute our leaflets and also to make and receive our sales and customer service calls. We receive excellent service and totally recommend them.”
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Andrew Anderson
Head of Business Development, LikeCharity
google
★★★★★
“Intrust’s service is excellent, impressive, and very professional. They have a superb team and are always prepared to go that extra mile. Highly recommend.”
Frequently Asked Question

Common questions

What types of businesses do you work with?

At Scottsdale Golf, we specialize in providing exceptional golfing experiences, focusing on luxury, personalization, and unmatched service. Based right here in Scottsdale — we know these courses better than anyone.

The best time to golf in Scottsdale is January through April, when temperatures are mild (65–80°F) and the courses are in peak condition. Scottsdale enjoys over 300 sunny days per year. October and November are also excellent for golf with warm weather and fewer crowds than peak season. Summer months (June–September) are hot but offer significantly discounted rates — a great option for budget-conscious golfers who don’t mind the heat.
Simply fill out our free quote request form on this website or call/text us at 480-605-4043. Tell us your travel dates, group size, preferred courses, and budget — and we’ll design a fully custom itinerary for you within 24 hours. There is no obligation and no cost for your initial consultation or quote.
We book tee times at all of Scottsdale’s top courses, including TPC Scottsdale (home of the WM Phoenix Open), Troon North, Grayhawk Golf Club, We-Ko-Pa Golf Club, The Boulders Club, Kierland Golf Club, Quintero Golf Club, Whirlwind Golf Club, and many more. Scottsdale has over 200 courses within a short drive. Our local relationships give us access to tee times and preferred slots that are difficult to book publicly.
Costs vary depending on the number of rounds, accommodation level, group size, and time of year. Value-oriented trips can start around $500–$1,000 per person for a long weekend. Mid-range packages typically run $1,500–$2,500 per person. Luxury and premium packages — with top-tier resorts and multiple championship rounds — generally range from $3,000–$5,000+ per person. We work with all budgets and will always find the best options for your requirements.
Yes — group and corporate events are one of our specialties. We plan golf outings for groups of all sizes, from a 4-person buddy trip to 50+ person corporate retreats. We coordinate tee times, group accommodation blocks, on-course catering, team-building activities, post-round dining, and transportation — so every member of your group just shows up and enjoys the experience.

For peak season (January–April), we recommend booking 3–6 months in advance — especially for popular courses like TPC Scottsdale and Troon North, which fill up quickly. For shoulder season and summer travel, 4–8 weeks is generally sufficient. The earlier you book, the more flexibility we have to secure your preferred courses, accommodation, and ideal tee times.

Yes. We hand-pick and arrange stays at Scottsdale’s best golf-friendly resorts and hotels. Whether you’re looking for a five-star luxury resort like the Fairmont Scottsdale Princess, a stay at the TPC Scottsdale Hotel, or a more affordable option close to your preferred courses, we’ll find the right fit for your group and budget. All accommodations are vetted by our team for quality, location, and golfer-friendliness.

Ready to boost your business?

Phone-based and face-to-face mystery shopping, surveys to your criteria, auto dialler technology, full reporting.

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